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Chief of Staff

Posted on 2020-04-12
Quick Facts:
  • Experience: Mid-Level
  • Position: Full-Time
  • Location: North America
About the opportunity:

Ideal candidate:

  • 5+ years experience in early or growth stage tech startups
  • On board for the fast-paced, high pressure nature of a top-tier accelerator program
  • Jack of all trades, willing to jump in wherever needed, roll up sleeves and get sh*t done
  • Extremely organized with background in project management, setting deadlines, holding team accountable
  • Analytical, data driven decision maker; extremely organized and strong project management skills
  • Takes ownership / leadership of projects/tasks with limited direction or oversight
  • (Not a requirement- whole team is virtual for now!) Open to working in Los Angeles (Sherman Oaks)

Example projects:

  • Serve as right hand to the founder, overseeing all "internal" business operations like finance, HR, & operations
  • Overseeing service provider on-boarding and customer support, hiring and leading CX team
  • Leading development of KPIs including weekly tracking and reporting of metrics
  • Exploring options for the Techstack, taking ownership of customer data collection and marketing tech stack
  • Updating financial projection model or fundraising pitch deck
  • Researching and organizing investor pipeline

Bonus skills: Building landing pages and social media ad campaigns Leading a low code / no code approach to connecting the techstack (Zapier, etc); comfortable hiring or managing developers if/when needed Utilizing Google Analytics and other software to track user journeys and iterate quickly on product Some background in UI/UX design and optimization

About the company:

Tot Squad is a marketplace connecting new parents to services like car seat installation, babyproofing, sleep and lactation consulting, and more, both virtually and in-person. Our services are bundled with baby products at mass retailers (e.g. you'll see car seat installation as an add-on when buying a car seat on Amazon or Walmart). As telehealth adoption is exploding during the pandemic, we're looking to launch dozens more services virtually in the coming weeks.

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Tot Squad

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